Warning — please read before signing. By accepting this document, you are giving up certain legal rights, including the right to sue for claims arising from ordinary negligence. This waiver also sets out important health requirements. Please take your time to read it in full before you sign.
This document sets out the terms on which participants take part in group reformer Pilates classes and related services provided by 1001184549 Ontario Corp., operating as Pilates Hub Newmarket (“Pilates Hub Newmarket,” “we,” “us,” “our”), at 203 Main Street South, Unit 1, Newmarket, Ontario, L3Y 3Y9.
By creating an account, booking, attending, or participating in any class, event, or service, you confirm that you have read, understood, and voluntarily agree to be legally bound by this waiver.
1. Acknowledgement of risks
Group reformer Pilates involves physical exertion and the use of specialized equipment, including reformers, springs, straps, boxes, weights, and props.
Participation carries inherent risks of injury, which may include muscle strain, sprains, joint injury, falls, dizziness, fainting, overexertion, cuts or pinches from moving parts, equipment malfunction, or other physical harm.
You agree to follow all instructor directions, safety guidelines, and studio rules, and to exercise within your personal limits. You agree to notify staff of any visible damage, unusual sounds, or conditions that appear unsafe before using equipment, and not to use equipment you believe may be unsafe.
The challenge level of a class may be adjusted, but risk cannot be eliminated. By choosing to participate, you voluntarily assume these risks. If pain, dizziness, shortness of breath, or any unusual discomfort occurs at any time, you must stop immediately and notify the instructor or nearest staff member.
2. Age requirement
You must be 18 years of age or older to attend classes. By accepting this waiver, you confirm you meet this requirement. We may request proof of age and may refuse participation where this requirement is not met.
3. Health status, pregnancy, and medical clearance
You confirm you are in suitable physical condition to participate and have disclosed any relevant medical conditions, injuries, limitations, or symptoms that may affect safe participation. Our instructors and staff are not medical professionals; they do not diagnose conditions or provide medical advice.
If you have a health condition that may affect safe participation — including pregnancy, recent surgery, a cardiovascular or respiratory condition, a balance or bone-density condition, or an acute injury — we may ask for medical clearance from your healthcare provider so that we can support your safe participation. This requirement is applied consistently to all higher-risk conditions.
Pregnancy. If you are pregnant, please obtain written medical clearance from your healthcare provider before attending classes, inform your instructor before class, and follow recommended modifications. Our instructors are trained to offer pregnancy-appropriate modifications. We may ask for written confirmation or verbal assurance of medical clearance. The clearance requirement is intended to support safe participation, not to exclude you.
You must stop exercising and notify staff if you feel pain, dizziness, faintness, shortness of breath, chest pain, or unusual discomfort.
4. No medical advice
Information provided by instructors or staff — verbally, in writing, or online — is for general educational purposes only and is not medical advice. Please consult a qualified healthcare provider about any medical concern or before beginning a new exercise program.
5. Health transparency and our right of refusal
You agree to disclose relevant health conditions or concerns before participating and to update us if anything changes. You agree not to participate while impaired by alcohol, recreational drugs, cannabis, or any medication or substance that affects judgment, balance, or coordination.
For safety, we may refuse or restrict participation by anyone we reasonably believe may be at increased risk of harm from physical activity or equipment use — including pregnancy without clearance, recent surgery, an uncontrolled cardiovascular or respiratory condition, or acute illness. If we prevent you from attending a class on safety grounds and you have a prepaid credit for that class, the credit remains on your account, except where a refund is required by law.
6. Hands-on adjustments
Instructors offer tactile cueing or hands-on adjustments — for alignment and safety purposes only — as a regular part of class. Hands-on adjustments are for positional guidance and are not therapeutic treatment. If you would prefer not to receive hands-on adjustments, you may opt out at any time by telling your instructor or reception, or by contacting the studio; your preference will be recorded and respected. You may withdraw or reinstate your consent at any time, including verbally before or during a class, and instructors will always honour a request to stop.
7. Photography and video
Group classes may occasionally be photographed or filmed for promotional purposes, such as social media posts. If you do not wish to appear, you may opt out at any time by emailing hello@pilateshub.ca or by telling any staff member in person, including on arrival. Once you opt out, the preference applies to all future sessions and remains on file. We will take reasonable steps to honour the request and will not use existing photos or recordings of an opted-out participant for future promotional purposes. Photos and recordings are not sold or shared with third parties for unrelated commercial use.
8. Service animals and personal belongings
Service animals are permitted on the premises in accordance with applicable Ontario accessibility and human rights requirements. Participants bringing a service animal must ensure it remains under control and does not interfere with class safety. Lockers may be available for convenience; we are not responsible for loss, theft, or damage to personal property.
9. Assumption of risk
By participating in any Pilates Hub Newmarket activity, you freely and voluntarily assume all ordinary risks associated with Pilates training and the use of studio facilities and equipment, including risks arising from your own actions or omissions, those of others, or the general condition of the premises and equipment.
10. Waiver and release of liability
To the fullest extent permitted by law, including under the Occupiers' Liability Act, R.S.O. 1990, c. O.2, you waive and release any and all claims against Pilates Hub Newmarket and its owners, officers, employees, contractors, instructors, and agents for any injury, illness (including communicable illness or infection that may be transmitted in a shared studio environment), or damage arising out of or related to participation in classes or use of the studio facilities and premises — including the reformer studio, common areas, washrooms, change rooms, waiting areas, entrances, stairways, and any other area of the premises or building — including claims arising from ordinary negligence.
This release is intended to operate as a restriction of the occupier's duty of care as authorized under section 3(3) of the Occupiers' Liability Act. Pilates Hub Newmarket takes reasonable steps to bring this restriction to participants' attention, as required by section 5(3) of that Act, including by presenting this waiver for review and a deliberate acknowledgement before participation.
This release does not apply to gross negligence, wilful or reckless misconduct, or to any liability that cannot be waived under applicable law.
You further acknowledge that injury may result from the actions or omissions of other participants during classes. To the fullest extent permitted by law, you waive and release any claims against other participants arising from ordinary conduct during classes or use of studio facilities.
11. Indemnity (limited)
You agree to indemnify and hold harmless Pilates Hub Newmarket and its owners, employees, contractors, instructors, and agents from any claims, damages, liabilities, costs, or expenses (including reasonable legal fees) arising directly from your violation of studio rules, your misuse of equipment, or your negligent acts or omissions — except to the extent caused by our gross negligence, wilful misconduct, or breach of statutory duty.
12. Emergency care
In the event of an injury or medical emergency, you authorize Pilates Hub Newmarket to obtain reasonable assistance, including first aid and contacting Emergency Medical Services (EMS) if necessary. You consent to the disclosure of relevant personal information to emergency responders where required, and you authorize us to contact your listed emergency contact when reasonably necessary.
By providing an emergency contact's details, you confirm that the named individual has been informed of, and consents to, their personal information being shared with Pilates Hub Newmarket for the sole purpose of being contacted in a medical emergency. Please let us know if your emergency contact details change.
Pilates Hub Newmarket staff may not be medically trained, and any assistance provided is voluntary and limited. You are responsible for any related medical costs.
13. Privacy, geo-check-in, and electronic communications
When you use the Pilates Hub Newmarket mobile experience, location data may be processed only at the moment of check-in near the studio, to verify attendance. We do not store continuous location history.
The personal information you provide — including the health information collected in the intake form — is collected only for safety screening, class modifications, and emergency response. Health information is not shared with third parties except as required by law or in a medical emergency. All personal information is handled in accordance with PIPEDA and our Privacy Policy, and this waiver is retained as described in that Policy. You may request access to or correction of your personal information by contacting hello@pilateshub.ca or 905-901-0321.
You agree to receive transactional communications and, where you have separately consented, promotional messages, in accordance with CASL and our Privacy Policy.
14. Governing law and your consumer rights
This waiver and any related dispute are governed by the laws of Ontario and the federal laws of Canada applicable in Ontario. Any legal proceedings will be brought in Ontario. Dispute resolution is as set out in the Terms of Service.
Nothing in this waiver limits or excludes any rights you may have under Ontario's Consumer Protection Act, 2002. If a membership or service agreement requires payment of $50 or more in advance, you have the right to cancel within 10 days of receiving a written copy of your contract, without giving a reason. Cancellation rights, contract terms, and renewal conditions are set out in the Terms of Service. If there is any conflict between this waiver and mandatory consumer-protection or other non-waivable rights, those rights prevail. References to the Consumer Protection Act, 2002 will be read as references to its successor legislation once that successor is proclaimed in force.
15. Entire agreement, hierarchy, severability, and electronic acceptance
This waiver operates together with the Terms of Service and Privacy Policy available on the Pilates Hub Newmarket website. If there is a conflict, mandatory consumer-protection and other non-waivable rights prevail; otherwise, this waiver governs assumption of risk and release of liability, and the Terms of Service govern the commercial relationship.
If any provision of this waiver is found invalid or unenforceable, the remaining provisions continue in full force and effect.
By signing below and selecting Submit, you agree that this waiver is accepted electronically in accordance with the Electronic Commerce Act, 2000 (Ontario) and has the same legal effect as a signed paper document. You may request a paper copy by contacting us.
Questions about this waiver:
hello@pilateshub.ca
905-901-0321
203 Main Street South, Unit 1, Newmarket, Ontario, L3Y 3Y9
Last Updated: May 26, 2026
